Why Choose Our Shop?

AAA Approved Auto Repair with 98% customer satisfaction rating

aaa-approved-auto-repair-2If you’ve never done business with us before, you just don’t know much about us.  But, being a AAA Approved Auto Repair shop means they have FULLY inspected and researched our company to make sure we are up to their standards.  In fact, RARELY does a customer investigate their auto repair shops, like the AAA does.

Why does the AAA work so hard to learn about us?  Because they need to know if we will serve their members with excellent quality and service BEFORE they send them here for service.  You see, when they refer their members to an auto repair shop, their reputation is on the line.  The AAA looks into our licensing, our qualifications, periodically inspects our shop, and they survey our customers to see how satisfied they were with us.

You can learn much more about what our AAA Approval means to you on this page

Highly rated Auto Repair Shop with the Better Business Bureau

BBB Better Business Accredited Business A+ RatingWe are a proud Better Business Bureau (BBB) Accredited Business with the BBB’s highest rating of A+.  We have a completely clean record with the BBB in the many years we have been accredited.  This means we do a great job of caring for you when you are our customer.  We work hard to make sure each of our customers is happy with us, and if not, we figure out how to make you happy.

Largest Auto Repair Shop around Mille Lacs

We are the largest auto repair shop around Onamia with several ASE Certified and Master Technicians on staff.  We also have more service bays than any shop around.  This allows us to provide you faster service at a higher satisfaction level.

NAPA Collision Center

NAPA AutoCare Collision Center Logo

As a NAPA Collision Center, it means we have the qualified personnel to handle your wrecked, or dinged vehicles.  Right here on the premises our auto body shop can handle everything from a large wreck repair, to a new paint job, or even an unsightly door ding.

Goodyear Tire Center

We are a full Goodyear Tire Center too!  This means we stock a large selection of popular tires and some hard to find tires and wheels for a variety of vehicles.  We stock the Goodyear brand tires you need for your passenger car, light to heavy duty truck, SUV’s, mini-van, sports car, RV, snowplow and other vehicles.  We are also a qualified Goodyear dealer for Minnesota State Bid GX-3.

Learn more about our Tire Store here.

ASE Certified and Master Technicians

ASE Certified LogoThe Institute of Automotive Service Excellence, the ASE, is the only nationally recognized organization that trains and tests personnel in the Automotive Service Industry.  To become an ASE Certified Service Technician, our technician (mechanic) must pass a series of real world automotive tests and to remain qualified they must participate in continuing education annually. An ASE Master Technician title means they have displayed greater experience and skill and possess multiple ASE Certifications.

Proudly, Onamia Service Center employs more ASE Certified and Master Technicians than most other shops in and around Mille Lacs County, Garrison and Isle, Minnesota.  In fact, we currently have THREE ASE Master Technicians on our staff.

Here are the current counts for our ASE Certified Personnel:

  • 3 ASE Master Technicians
  • 2 ASE Certifed Service Advisors
  • 1 ASE Certified Body Technician
  • 1 ASE Certified Auto Parts Specialist

AAA Logo towingWe offer 24 Hour Towing Service

We have multiple tow vehicles to provide you with 24 hour emergency and non-emergency towing service.  This means we have the combined power of our towing and our auto repair or collision centers.

Learn more about our Mille Lacs Lake area towing service here

Complimentary Shuttle Service

For your convenience, we offer a complimentary shuttle service to your home, work or school.  So, when you’re bringing your car in for any service, just let us know and we’ll give you a ride and pick you up later in the day when your vehicle is ready.  No need to inconvenience a co-worker, friend or family member when you need automotive service anymore.

Car Rental and Loaner Cars Available

Nearly every car that comes in for service is completed for auto repair service that same day.  However, on those occasions when it’s not possible for same day service, we have a couple of great options for you.  We have two loaner cars that we can loan out to you while your car is here for service.  Additionally, we have a 2011 Honda Accord available for rental to you when you’re waiting for your car to be completed.

We are a full Service Auto Repair Center with 11 Service Bays

There really isn’t much we CAN’T do when it comes to your vehicles.  And with a large number of service bays, it means we can get it done faster than most other shops in the Mille Lacs Lake area too.

Onamia Service Center Waiting Room for Auto Repairs and more

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We offer a comfortable waiting room with complimentary coffee

We do have many while-you-wait services for your convenience and comfort.  We’ve added a few great features:

  • Fresh Coffee, water and beverages
  • Complimentary W-Fi Internet Access
  • TV
  • Magazines
  • Comfortable seating areas

Secure Night Drop-Off

When you can’t get here during our normal business hours, we have a secure night drop off service that allows you to bring us your car when you can make it here.  When we get in each morning, the first thing we do is check in any vehicles that are left at the night drop off.  We contact you immediately to go over your service requests.