We are proud to be a AAA Approved Auto Repair Center, 98% Customer Service Satisfaction
If you have never done business with us before, you probably don’t know much about us. Well, the AAA has done an enormous amount of investigation into our company that can help you. The AAA has approved our shop to be one of their “AAA Approved Auto Repair” shops. To become one of these, the AAA investigates our credentials, licenses, expertise and any complaints. They then inspect our shop thoroughly to make sure we have the equipment and can properly care for any members they send to our shop.
The AAA is very interested in our shop’s qualifications because they want to make sure that any members they send here are going to be cared for properly. Their reputation is on the line if they refer their AAA members here.
Annual Customer Surveys, shows 98% customer satisfaction
Part of remaining a AAA Approved Auto Repair shop is being inspected periodically and having our customers surveyed for satisfaction. So, each year the AAA asks us for 100’s of actual repair orders so they can survey our customers. Happily, we have achieved a near perfect score of 98% Customer Satisfaction. 98% is a great number for any business, but particularly better for an auto repair business. We are happy, but not satisfied. This year we strive for 100%.